Q: Which mobile phone models is this mag-safe power bank compatible with?

A: This magnetic power bank is compatible with iPhone 15 / iPhone 15 Plus / iPhone 15 Pro / Phone 15 Pro max /iPhone 14 / iPhone 14 Plus / iPhone 14 Pro / iPhone 14 Pro max / iPhone 13 / iPhone 13 Pro / iPhone 13 Pro Max, iPhone 12 / iPhone 12 Pro / iPhone 12 Pro Max.

Q: Can my phone be charged magnetically with a case?

A: This mag-safe battery pack only magnetic phone cases can be used for wireless magnetic charging and are NOT compatible with non-magnetic cases, such as the OtterBox Defender case.

Q: Is it normal for the mini power bank to heat up when charging?

A: This magnetic battery pack has eight built-in cryogenic ice cores with some cooling effect. However, the portable charger may generate some heat due to energy loss during transmission. This is a normal phenomenon.

Q: Is the stand on this magnetic charger stable?

A: The improved and modified power bank stand is made of a more resistant material and the recesses in the stand have been deepened so that the magnetic portable charger stands securely without the risk of collapsing.

Q: Magnetic wireless power bank charging will be affected by external factors to interfere with the magnetic?

A: Magnetic and metal attachments such as cards, keys, and pop grips will interfere wireless battery pack with charging.